Shipping policy

Your complete satisfaction with our products is very important to us. Accordingly, we have developed this Shipping & Return Policy in order for you to understand how our processes works.

      • SHIPPING & RETURNS Please note, as we work to continue to keep our community safe, we’ve implemented additional measures which may cause a slight delay of 1-2 business days. Orders will be processed and shipped during regular business hours (Monday through Friday 9:00AM – 5:00PM CST, excluding holidays).

Orders are processed within 24 to 48 hours during business days, and shipping times are 1 to 8 business days in most cases (the total time to get your package may be 2 to 8 business days). Orders shipping to Hawaii, Alaska and APO/FPO locations can take up to 3 weeks. We normally ship using services offered by the United States Postal Service (USPS).

  • STANDARD SHIPPING ($3.99) Sent via USPS First Class Mail. Usually takes 5 to 8 business days to reach its final destination. 
  • EXPEDITED SHIPPING ($7.99) Sent via USPS Priority Mail. Expedited shipping takes 3 to 4 business days to reach its final destination.

    PLEASE NOTE:

    Due to ongoing USPS delays we do not guarantee Standard or Expedited shipping times and do not provide shipping refunds if orders are late.

  • EXPRESS SHIPPING ($25.00) Sent via USPS Priority Express Mail. All Express Shipping orders are given priority processing and handling, and provides next-day to 2–day delivery service by 6 PM with a money–back guarantee.
    • We ship to all 50 states in the USA and to APO/FPO/DPO addresses abroad. Items are sent from our warehouse located in Fort Worth, Texas on a daily basis (Monday-Friday).
    • GMPharm.net reserves the right to switch the shipping method to a more economical option for overweight packages.

    DOT RESTRICTIONS ON AIR SHIPPING

    The U.S. Department of Transportation (DOT) prohibits air shipment of items that may contribute to a fire or other mishap during shipping.

    RESTRICTED ITEMS INCLUDE:

    Aerosol-type products or medications in pressurized spray cans, such as hairspray, shaving cream and inhalers. Products that contain flammable, volatile or corrosive chemicals, such as fragrances, nail polish remover and bunion treatments. GMPharm.net is committed to getting your order to you as quickly as possible, but also safely and responsibly, in compliance with DOT rules. That’s why we require ground only delivery for orders that contain DOT restricted products.

    For questions regarding shipping options, send us an e-mail at: info@gmpharm.net

    ADDRESS CORRECTIONS:

    In the event that a package is returned to us marked as undeliverable, we reserve the right to charge the customer an additional fee upon confirmation of the corrected mailing address and our resending the package. Note: Fee to be the actual cost of shipping.